Q: What do "free", "shareware", "free to try”" and "30-day trial" mean?
A: With free products, the product and product license are offered free of charge and the downloaded version is fully functional. Shareware products are also free to download, but the author requests a small fee if you enjoy and regularly use their product. With free to try products, the product is free to download but with limited functionality. You have the option at anytime to upgrade to a full version. With 30-day trial software, the product is free to download and sometimes has limited functionality. After 30-days, a prompt will appear giving you the choice to either purchase or deactivate the software.

Q: How can I download behind a firewall?
A: Given the variety of firewalls and server protocols, we are unable to provide direct support. However, we suggest that you check with your local tech support (i.e. workplace IT Department or ISP tech support).

Q: Is product support offered by the product developers or TryItOrBuyIt.com?
A: We will assist you as much as possible with products offered on TryItOrBuyIt.com. The product description pages contain contact information for technical support. The product developers provide ample support to users and we will do our best to connect you.

Q: Will you sell or trade my personal information?
A: TryItOrBuyIt.com neither profits from nor stores personally identifiable information. In most cases, we do not require you to submit any personally identifiable information. Please click the following link to read more about our Privacy Policy.

Q: What do I do if the product does not download?
A: If you are using Windows XP and have installed Service Pack 2, you may need to change the Active X preferences or install a plug-in. XP should prompt you and give you options. Please refer to Microsoft’s Help Desk for more information regarding Service Pack 2 and Internet browsing.

Q: Whom do I contact if I require product support?
A: Visit the product description page or the download page of the product. Click on the Support link.